Non-Functional Requirements for Salesforce

Overview

This guide covers non-functional requirements testing for Salesforce, including security testing, accessibility testing for LWCs and portals, and performance benchmarks. These patterns are essential for ensuring systems meet quality standards beyond functional requirements.

Related Patterns:

Consensus Best Practices

Security Testing

Security Test Patterns

Security Test Types:

Security Test Areas:

Security Test Implementation:

Vulnerability Testing

Vulnerability Types:

Vulnerability Testing Tools:

Vulnerability Testing Best Practices:

Penetration Testing Approaches

Penetration Test Types:

Penetration Test Scope:

Penetration Test Best Practices:

Accessibility for LWCs/Portals

WCAG Compliance

WCAG Levels:

WCAG Principles:

WCAG Implementation:

Accessibility Testing Tools

Automated Testing Tools:

Manual Testing:

Accessibility Testing Best Practices:

Accessibility Patterns

LWC Accessibility Patterns:

Portal Accessibility Patterns:

Accessibility Best Practices:

Performance Benchmarks

Performance SLAs

SLA Definition:

SLA Categories:

SLA Implementation:

Performance Testing Frameworks

Performance Test Types:

Performance Test Metrics:

Performance Test Tools:

Performance Monitoring

Performance Monitoring Patterns:

Performance Monitoring Implementation:

Performance Monitoring Best Practices:

NFR Testing Integration

NFR in Development Cycle

NFR Testing Phases:

NFR Testing Best Practices:

NFR Test Automation

Automated NFR Testing:

NFR Test Automation Benefits:

NFR Test Automation Implementation:

Q&A

Q: What are non-functional requirements (NFRs) in Salesforce?

A: Non-functional requirements are quality attributes that define how a system should perform, not what it should do. Key NFRs for Salesforce include: (1) Security (authentication, authorization, data protection), (2) Accessibility (WCAG compliance for users with disabilities), (3) Performance (response times, throughput, scalability), (4) Reliability (uptime, error handling).

Q: How do I test security in Salesforce?

A: Test security by: (1) Vulnerability scanning for known vulnerabilities, (2) Penetration testing by security experts, (3) Security code review for security issues, (4) Security configuration review of org settings, (5) Testing authentication and authorization (access controls), (6) Testing data protection (encryption, field-level security), (7) Testing input validation and sanitization.

Q: What accessibility standards should I follow for Lightning Web Components?

A: Follow WCAG 2.1 Level AA standards for accessibility. This includes: (1) Keyboard navigation (all functionality accessible via keyboard), (2) Screen reader support (proper ARIA labels and roles), (3) Color contrast (sufficient contrast ratios), (4) Focus indicators (visible focus states), (5) Alternative text for images and icons. Use automated accessibility testing tools and manual testing.

Q: How do I define performance benchmarks for Salesforce?

A: Define performance benchmarks by: (1) Establishing SLAs (Service Level Agreements) for response times, (2) Defining throughput requirements (requests per second), (3) Setting scalability targets (concurrent users, data volume), (4) Measuring baseline performance, (5) Setting performance targets based on business requirements, (6) Monitoring performance metrics continuously.

Q: When should I test non-functional requirements?

A: Test NFRs early and continuously: (1) Include NFR testing in development cycle (not just at the end), (2) Automate NFR testing in CI/CD pipelines, (3) Run NFR tests on every build, (4) Monitor NFR metrics continuously, (5) Review NFR requirements regularly. Early testing prevents costly fixes later.

Q: How do I automate non-functional requirement testing?

A: Automate NFR testing by: (1) Integrating NFR tests in CI/CD pipelines, (2) Using automated security scanning tools, (3) Using automated accessibility testing tools (axe, Pa11y), (4) Using performance testing tools (JMeter, Gatling), (5) Setting up automated monitoring for NFR metrics, (6) Alerting on NFR violations.

Q: What accessibility testing tools should I use for LWCs?

A: Use accessibility testing tools including: (1) Jest with accessibility matchers for unit testing, (2) axe-core for automated accessibility testing, (3) Pa11y for command-line accessibility testing, (4) Screen readers (NVDA, JAWS) for manual testing, (5) Keyboard navigation testing for keyboard accessibility, (6) Color contrast analyzers for color accessibility.

Q: How do I measure performance in Salesforce?

A: Measure performance by: (1) API response times (SOQL queries, REST/SOAP calls), (2) Page load times (Lightning pages, Experience Cloud), (3) Transaction times (DML operations, complex processes), (4) Throughput (requests per second), (5) Resource utilization (CPU, memory, database), (6) User experience metrics (time to interactive, perceived performance).

Q: What security testing should I perform for Experience Cloud (Communities)?

A: Test Experience Cloud security by: (1) Testing guest user access (what guests can see/do), (2) Testing authenticated user access (permission sets, sharing rules), (3) Testing data isolation (users can’t see other users’ data), (4) Testing API security (guest user API access), (5) Testing file sharing (who can access files), (6) Testing form security (input validation, CSRF protection).

Q: How do I ensure non-functional requirements are met in production?

A: Ensure NFRs in production by: (1) Continuous monitoring of security, accessibility, and performance metrics, (2) Setting up alerts for NFR violations, (3) Regular security audits and penetration testing, (4) Regular accessibility audits, (5) Performance monitoring and optimization, (6) Regular NFR reviews and updates, (7) Documenting NFR requirements and SLAs.